As we continue to advance in technology to make our lives easier, it’s inevitable that these new innovations will be abused by hackers, terrorists, drug smugglers and even those that are locked up behind bars. There were a few incidents reported of inmates having contacts that would smuggle contraband inside correctional facilities and prison walls by the use of drones. Using drones does not come as a surprise, inmates were caught using trained homing pigeons to help smuggle in illegal substances from the outside. The drones however, were delivering everything from drugs, cellphones and even weapons effortlessly to inmates. Law enforcement officials quickly caught on and there is currently a drone detection program in the works by Securus Technologies. This program will really help officers intercept these drones and help keep the facilities clean.
Securus Technologies is the nation’s leading provider of technology solutions for civil and law enforcement agencies. One of the company’s representatives stated that the technology is new and they are still testing its strengths and weakness to improve it over time. Securus Technologies is working alongside various tech partners to seek the proper engineering required to create and install the drone detection program. They released that the program has already acquired new tactics and is expected to identify even more in the future. Drone detection will soon become another important security feature for U.S. correctional institutions and federal prisons to work as a way to keep harmful contraband away from its inmates. There were over a dozen attempts of drones trying to deliver contraband to federal prisons alone in the past five years, according to report from USA Today. Securus has worked for eighteen months on their drone detection program and the progress is going great.
On February 23, 2018, Securus Technologies was announced as multiple award winners at the annual Stevie Awards for Sales and Customer Service. The tech company secured a Gold for the Customer Service Complaints Team of the Year Award. Their customer service manager, Zelperita Jackson, took home a Silver for the Customer Service Professional of the Year Award and their Video Visitation Team were honored at the gala with a Bronze for the Front-Line Customer Service Team Award. Over 2,500 organizations from every industry were nominated during this year’s Stevie Awards. There was also over 600 C-Level attendees from the United States and other countries that came to the gala held at the Caesars Palace in Las Vegas, Nevada.
Securus Technologies is a company that supports the penal system in the United States. They offer high-level voice chat services to their clients, who just so happen to be inmates currently living within the United States prison system. Regardless of their current status, Securus Technologies identifies these people as reliable and loyal customers who they want to offer the highest level of service to. The services include the best possible forms of technology, as well as the most efficient of payment methods. In order to try to meet these new levels, Securus has decided to purchase another company, GovPayNet.
Securus Technologies already offers wonderful customer support to its clients, but this exciting purchase of GovPayNet will make things even easier for clients to use. Different forms of payment methods means that patrons of the company will be able to more readily pay their bills on time, making this difficult time for them and easier transition period for when their loved ones are finally released from jail. It is unknown when the merger will become complete, but when it does there is no doubt that it will benefit anyone who is currently involved with this fantastic company.
For more information on Securus Technologies and GovPayNet please click on the following link: http://www.prnewswire.com/news-releases/securus-technologies-inc-to-acquire-jpay-inc-300065531.html
Many companies are operating in the correctional sphere, but one of the companies that have been able to make a name for itself in a relatively short period is Securus Technologies. The company’s focus and emphasis on innovation, research, and development have helped it create some of the ground breaking technologies in the sector. Securus Technologies’ headquarters are located in Dallas, Texas, and has its regional offices in many other states such as Carrollton, Atlanta, and Allen to be near to its clients that they serve.
Other than the United States, the company offers its services and products to the correctional agencies in Canada as well. As per the company’s CEO, Rick Smith, the products, and services provided by Securus would be available for use across the nation in the time to come. The company is already evaluating many of the overseas markets where it would be feasible to provide their exclusive services and expand their reach.
Securus Technologies’ has its presence in more than 2,600 correctional agencies, and more than a million inmates are using its services. As per the experts, the inmate communication services offered by Securus Technologies also helps in reducing the stress levels of the detainees. It helps in reducing the crime rate in the society and ensuring that there is peace in the jail premise always. Securus Technologies aims to modernize the correctional agencies as well as incarceration experience by providing futuristic technology.
Securus Technologies for years has been one of the most interactive companies in the prison sphere and frequently publishes a press release to keep the investors and customers well-informed about what is going on in the enterprise. In a recent press release, the company posted excerpts from the letters sent by police personnel. The law enforcement officers said in the letters that the exceptional services of Securus Technologies are great and very beneficial and helpful in keeping the crime rate low in the society allowing the country to flourish.